Shipping
All orders placed before 2.30PM UK time will be processed that day; orders placed after 2.30PM UK time will be processed the following business day. Our fulfillment centers are not open on weekends or holidays, and any orders placed on a weekend or holiday will be processed the following business day.
Once your order is processed and shipped, you’ll receive your tracking information via email. Shipping can take 1 to 2 business days for the UK mainland.
Please note that once in transit, some shipping carriers may face their own delays that we cannot control once your order has been shipped.
Yes, we ship to most of the world! International shipping costs will be automatically calculated at checkout. Duty prices and payments vary by country.
We ship from different warehouses in England. Orders typically ship from whichever location is closest to you to ensure that they arrive as quickly as possible!
We offer fast and free shipping for all orders in the UK mainland. Additional costs may be applied for Northern Ireland and British Islands.
nappygang
Our Hipseat can be used to carry children 0-3 years old, or up to 25kg. As early as infancy, it can be used for feeding and nursing support. Once your little one has full head and neck support, they can be carried on the hipseat front-facing, side-facing, and face-to-face positions.
Our Nappygang waistband can be extended from 68-118cm. It can be made longer with our free Waist Extender.
We’re not here to criticize other brands that have joined the hipseat trend, but we want to emphasize that every Nappygang product is crafted with precision, using high-quality materials and genuine care. Unlike some brands that compromise on quality to lower costs, we are committed to prioritizing the well-being of both infants and their caregivers. Our products undergo thorough safety testing to ensure reliability and peace of mind.
Nappygang is owned and operated by parents from London who firmly believe in the principle that quality comes at a price, and that both you and your baby should have access to nothing but the finest!
hip seat is an uncomplicated baby carrier designed to encircle your waist and rest above your hips, providing a more comfortable and hassle-free way to carry your baby. Hipseat carriers also provide enhanced convenience by incorporating built-in storage compartments. This feature allows you to effortlessly carry your essentials and your baby’s items without the need for an additional diaper bag.
Using the Nappygang Hipseat on its own does not allow for a hands-free experience, and it is essential for a caregiver to maintain constant contact with the child by keeping one hand on them at all times.
nappygang Specs
If you have a medical condition or are uncertain whether the Nappygang Hipseat is suitable for you, we strongly advise consulting with your doctor before purchasing or using it. In case of discomfort or pain before or during use, it is advisable to discontinue using the Nappygang Hipseat. Additionally, consider alternating the side on which the seat is positioned and taking breaks after extended use.
For individuals experiencing difficulties with stability or walking, we do not recommend using the Nappygang Hipseat.
Absolutely. Access our concise and straightforward instructions by downloading them here. (The product itself is quite straightforward.)
Not just one! We offer instructional videos to guide you through all the features, tips, and tricks for your Nappygang. Ensure you wear your Nappygang Hipseat high above your natural waist for the most comfortable carrying position.
returns & warranty
We have a 30-day return policy for the Nappygang Hipseat. If you wish to initiate a return, just send us an email at contact@nappygang.com, and we will assist you.
For international returns, please consult our Return Policy.
Please ensure that all returns include the original retail packaging, user manual, and tags attached. Once we receive your return, we will process your refund within 10 business days. Please note that we cannot accept returns without the original tags for safety reasons.
We have a 30-day return policy for the Nappygang Hipseat. If you wish to initiate a return, just send us an email at contact@nappygang.com, and we will provide you with a prepaid return label.
For international returns, please consult our Return Policy.
Please ensure that all returns include the original retail packaging, user manual, and tags attached. Once we receive your return, we will process your refund within 10 business days. Please note that we cannot accept returns without the original tags for safety reasons.